Housing associations are under pressure to provide greater support to tenants and Spaciable can help. In the past two years, the number of mental health advice sessions provided by social housing organisations to tenants increased by 83%year on year. Spaciable provides the ideal platform on which housing associations can support tenants, effortlessly demonstrating a high standard of customer care that helps you stand out as a conscientious and responsible organisation, avoid negative press and increase renewals.
Spaciable’s Notifications feature boasts a 70% open rate and a 27% click-through rate, compared to the industry averages of just 26% and 7%. Spaciable is therefore the most effective way to reach out to tenants, either across entire developments or on an individual basis. Whether it’s for routine check-ups, sharing details of affiliated well-being services or promoting community events, regular positive communication is key to your tenants’ wellbeing.
Studies show that residents living in socially cohesive communities experience lower rates of mental health issues than less cohesive communities, regardless of how affluent a neighbourhood may be. Spaciable’s Chat feature makes it easy for tenants to interact with their neighbours, building close relationships and using the Spaciable Living app to create groups and events for likeminded residents, including book clubs, dog walking groups and charity fundraisers, etc., making your developments more appealing places to live for tenants.
The cost of living increases are widely reported, which can have a severe negative effect on people’s mental well being. Spaciable Services and Buyers’ Club provide your tenants with exclusive discounts and offers on utility deals, insurance, broadband and much more, easing some of the pressures that come with inflating costs.
Tenants can use Spaciable Living to book facilities and classes at the tap of a button, from meeting rooms and therapy sessions to meditation and gym classes, encouraging them to look after their physical and mental wellbeing.