As a busy developer, you likely manage numerous homebuyers at varying stages of the purchasing process. To streamline tasks and minimise omissions, you require a dependable solution that enhances efficiency while reducing costs.
Additionally, ensuring compliance with safety regulations and consumer codes is of paramount importance to you.
Trust us at Spaciable to help you tick all the boxes and exceed customer expectations.
“Since we first started working with Spaciable, we have felt thoroughly supported by them, especially with regards to training for the platform, which has sometimes been requested at short notice and has always been accommodated. We would definitely recommend Spaciable – both our admins and homeowners have commented on how useful and easy it is to use, with the notifications and document uploading tools proving particularly helpful.”
An effective home user experience helps you stand out in a crowded market, adding value to your brand, and Spaciable has improved the home user experience for over 100,000 plots!
Spaciable saves time and increases revenue by:
Use our award-winning portal to enable a smooth process after signing the purchase agreement with the following features:
Once buyers are ready to complete on their purchase, we will work behind the scenes to populate their portal with bespoke information about their home’s fixtures and fittings, maintenance instructions and settling-in advice, pre-empting many common queries to ease the burden on customer care teams.
You can then use the portal to communicate with homeowners, upload handover documents to the secure Library and view analytics to monitor stock and engagement, while complying with various legislation and Code requirements.
This digital handover tool helps you reduce paper consumption to meet sustainable targets.
Use our award-winning portal to enable a smooth process after signing the purchase agreement with the following features:
As queries and issues arise down the line, homeowners will have the ability to self-serve key information, or use Spaciable’s efficient defect reporting tool to submit descriptions and images of any items in need of repair, following a symptom-check, creating an audit trail of items and maximising the efficiency with which customer care teams can respond to, and track, defects.
Don’t worry about the phone ringing non-stop with queries – Spaciable has it covered!
Continued support elevates the customer experience and strengthens perception of your brand, helping to secure referrals and exceptional survey scores.
