Connecting Developers with Their Residents
What is Spaciable?
Spaciable is a leading PropTech company that specialises in helping property developers make the digital transition, making processes more efficient and ESG-friendly, while enhancing the home user experience. Powered by over 25 years’ experience, Spaciable merges traditional values of customer care with pioneering innovation and evolution to deliver bespoke, white-labelled solutions to suit all budgets.
From Interest to Aftercare
What is the Home User Experience?
Customer care is vital regardless of industry. But whether it’s mortgage payments or rent, there are few bigger expenses than a new build home, so your customers are right to expect a home user experience that goes the extra mile.
The home user experience is every interaction you share with your customers from pre-sale to aftercare. It’s how simplified you make processes for them, how supported they feel, how transparent information is and how easily they can access it.
A great home user experience means fewer customer care calls, complaints and disputes for your team to deal with, and ensures your customers feel valued, empowered and eager to promote your brand to friends!
Immersive 3D Walkthrough
The most up-to-date 3D technology, giving your customer the experience of being in the home, wherever they are in the world
Improve Customer Service
Spaciable reduces customer service costs by helping home users to 'fix' common problems and answers frequently asked questions about their new home.
Our Portal, Your Brand
Spaciable can be branded at developer and development level, supporting your marketing materials and reinforcing your company’s image, providing a great alternative to costly in-house IT projects.
End-to-End Solution
Customer information is loaded and pre-configured by Spaciable at plot level, saving you time and money.
Going Green
Spaciable helps you to effortlessly achieve sustainability targets by digitalising important processes, while uploading key documents to the Library feature, rather than handing out paper copies.
Communications
From reservation to completion and beyond, the portal gives you a fully automated email programme managed by Spaciable, as well as instant notifications, ensuring your customers are always in the loop.
100,000+
Homes digitally delivered
25+
Years' experience in customer care for home users
169%
Increase in message open rates
200+
Residential Developers’ trusted partner