As queries and issues arise down the line, homeowners will have the ability to self-serve key information, or use Spaciable’s efficient defect reporting tool to submit descriptions and images of any items in need of repair, following a symptom-check, creating an audit trail of items and maximising the efficiency with which customer care teams can respond to, and track, defects.
Don’t worry about the phone ringing non-stop with queries – Spaciable has it covered!
Continued support elevates the customer experience and strengthens the perception of your brand, helping to secure referrals and exceptional survey scores.
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