Across cities worldwide, mixed-use communities are on the rise, offering a chance to re-shape how people live, work, and connect.   Yet behind the appeal, developers and residents alike face hurdles that require smart solutions.

In this blog, we explore the common problems posed by mixed-use community developments and what can be done to overcome them.

Just as marketers are becoming more accustomed to using AI, consumers are becoming more fatigued by them.  And that is because AI is often misused as a tool for speed and convenience rather than impact.  We need to remember that some things haven’t changed in marketing and sales – one of which is that empathy sells.  Flashy visuals or tightly written copy will only get you so far if it doesn’t have personality or a message that resonates with your customers.

While most housing providers already use some form of Customer Relationship Management (CRM) software to help them achieve higher levels of customer care, the real opportunity lies ahead: integrating those systems with platforms like Spaciable to create seamless, intelligent, and personalised resident experiences.

In this blog, we look at how CRM and Spaciable could work together to elevate customer care, simplify operations, and make residents feel truly at home.

For housing providers, the relationship between Customer Relationship Management (CRM) systems and resident engagement platforms is critical.  Yet too often, these systems operate independently, leading to duplicated tasks, fragmented data, and slowing down both teams and tenants. In this blog, we outline five reasons why CRM integration with residential engagement is vital for successful property management, while providing advice on how to get the most out of the solutions you choose.

In a landscape as culturally and linguistically diverse as the UK, communication is no longer a one-size-fits-all task. In this blog, we explore why multilingual communication matters more than ever and how you can ensure you’re meeting the needs of a linguistically-diverse population of residents.

The UK rental market is on the cusp of significant change.  In this blog, we will outline what the Renters Reform Act entails and how best to prepare.

Delivering quality homes is only half the battle - outstanding customer care is what truly sets leading homebuilders apart. In this blog, we explore five common pitfalls that can damage client relationships and offer practical solutions to help your customer care team excel at every stage of the homebuying journey.

In today’s residential real estate market, fostering a relationship based on open and honest communication, and a buyer-centric service isn’t optional – it’s an essential ingredient for success.  By addressing the five biggest challenges for sales teams head-on, homebuilders can empower their sales teams to perform at their best and deliver an exceptional buyer experience.

In an era where digital tools are indispensable, it's crucial to evaluate the efficiency and cost-effectiveness of your tech stack. In this blog, we explore the drawbacks of having a high tech stack and what can be done to mitigate these issues.  

Engaging homebuyers early in the sales journey isn’t just good practice - it’s essential for reducing fall-throughs and building lasting trust. In this blog, we explore how homebuilders can use presales features and regular touchpoints to maintain momentum, create stronger customer relationships, and keep excitement alive from contract to completion.

Using the right tools to communicate with residents can lead to a sense of openness and clarity, whereas ineffective communication can lead to unread notices and lost information. In this blog, we provide insights into various communication methods, including their engagement rates and best practices for implementation, so that you know which tools to use in any given situation.​

The implementation of the Tenant Satisfaction Measures has led to increased transparency and accountability in the social housing sector, benefiting both tenants and landlords by highlighting areas for service improvement and fostering a more responsive housing environment.​

In this blog, we look at some examples of measures being taken to address TSMs scores and findings.

In the luxury property sector, discerning tenants and buyers look for both high-end finishes and personalised, seamless living experiences.  Integrating advanced property management solutions can significantly enhance the perception of luxury by offering tailored resident services and efficient management tools.

In this blog, we discover the five key strategies to enhance the luxury element of property developments.

In this blog, we will explore the various forms of shared living accommodation being enjoyed by residents today; gain some insight into why this option is appealing to so many of today’s home seekers; and get an understanding of what housing providers should be focusing on to succeed in this growing market.

In this blog, we discover the top five benefits of including shared spaces in new housing developments, why they are important and some guidance on how to ensure the shared facilities you provide stand head and shoulder above your competitors.

In this blog, we discuss why mental wellness is so important within the community as well as tools and methods landlords can use to support mental wellbeing among their residents and help tenants combat loneliness.

We recently visited J49’s Deptford Hub development in Lewisham to catch up with CEO Simon Thomas.  Our founder, David Graydon, discussed the key challenges facing today’s social providers and how the Spaciable Living app is helping J49 to address those issues.

The aftercare service provided by homebuilders plays a crucial role in ensuring lasting customer satisfaction and repeat business.  In this ultimate guide to effective aftercare for homebuilders, we explore the key strategies and best practices that can help you deliver exceptional post-construction service to your customers.

In today’s market, social media has become a go-to for many shoppers.  In this blog, we will explore the benefits and drawbacks of social media marketing for property developers, as well as how homebuilders can maximise the potential of social media when marketing their homes.

As a long-term supplier to the housing sector, we firmly believe that our experience is invaluable to our housing provider clients.  In this blog, we explore why our experience in the housing sector is so important in our approach to creating award-winning handover solutions and how it benefits our customers.