Elevating Customer Care for the Property Industry

We understand the pressure to deliver five-star service.

Spaciable helps HBF members exceed modern homebuyer expectations through seamless, user-friendly digital solutions.

Aligned with the Industry’s Commitment to Quality

Being a member of the Home Builders Federation means we are committed to the same goals as you: raising the bar for new homes and the service that accompanies them.

We don't just sell software; we provide a digital framework that helps you streamline handovers and deliver the transparent, professional experience the HBF advocates for.

How We Support Your Processes

Standardised Processes

Ensure every plot, across every site, receives a consistent, high-quality handover. Remove the variability of paper packs and ensure your brand standard is met every time.

Reduced Admin Load

Empower homeowners to self-serve answers to common questions via the portal. This frees up your Customer Care teams to focus on complex issues rather than basic FAQs.

Data-Driven
Care

Use our software to gather feedback from residents through in-app surveys, so you can make changes that make a difference.

More Than Just a PDF

  • Digital Home User Guides

    The static manual, reimagined. We transform technical jargon into a searchable, engaging and accessible library that homeowners can access from anywhere.

  • The Digital Logbook

    A living "passport" for the property. The logbook tracks the home's DNA—appliances, paint colors and service history, maintaining the asset's value over time.

  • Searchable: Residents find answers in seconds, reducing calls to your team

  • Multimedia: Support for video tutorials (e.g., "How to bleed a radiator")

  • Accessible: Ideal for first-time buyers and in the format most widely used by this demographic

HBF Alignment: Meets the demand for accessible, clear information provision at the point of handover.

  • Asset Library: Pre-loaded appliance details and manuals.

  • Reminders: Use the calendar to create utomated nudges for boiler servicing and warranty expirations

  • The Golden Thread: A permanent digital record of the home's specification

HBF Alignment: Supports long-term quality care and helps homeowners run their homes efficiently.

Ready to upgrade your sales and handover?