Classic Folios
Supporting the Later Living Sector
Empower residents on later living developments, whilst streamlining your support services
According to the Office for National Statistics, over-70s spend more time online than any age group, except those in their 20s (excluding time spent working or watching streamed video).
For housing providers in the later living sector, this means a fresh approach is required when it comes to establishing the types of support they provide.
Spaciable takes an holistic approach to resident support and, having partnered with some of the UK’s most prominent names in the sector, we are well placed to help you meet the changing needs of the market.
Later Living Developers We’ve Partnered With at Spaciable and Classic Folios
Who We’ve Helped
Support Every Stakeholder
Spaciable isn’t a one-size-fits-all solution.
It serves a unique purpose for everyone using it, producing tangible results, whatever your role and goals may be.
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Spaciable helps Sales Teams working in retirement living to deliver a reassuring and supportive sales experience.
It streamlines the management of leads, provides quick access to essential documents like floor plans and pricing, and enables clear communication with prospective residents and their families.
With digital tools to showcase lifestyle benefits, manage appointments and simplify paperwork, the Sales Team can spend more time building relationships, creating trust and providing personalised guidance throughout the decision-making journey.
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Spaciable provides Resident Support Managers and Care Coordinators with easy-to-use tools for managing resident welfare, emergency information and day-to-day care coordination.
It keeps families informed, enables rapid response to concerns and helps deliver excellent care consistently.
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Facilities and Estates Managers use Spaciable to efficiently handle booking of communal facilities, organising maintenance work and communicating with residents.
It simplifies their workload, ensuring communal spaces remain accessible, safe and welcoming.
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Community Engagement Coordinators and Activities Managers can easily use Spaciable to organise events, communicate activity schedules and encourage residents to participate in social activities.
The platform also helps gather resident feedback, ensuring activities remain relevant, enjoyable and inclusive for everyone.
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Directors benefit from Spaciable’s clear overview of resident wellbeing, facility usage and operational efficiency.
With insights from engagement analytics and resident feedback, Directors can quickly identify trends, manage operational priorities and ensure consistently high standards of resident care and support.
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Residents of later living developments can enjoy simplified access to services, information about daily activities and reliable emergency information via Spaciable, empowering them with independence, whilst also giving them peace of mind that their loved ones can also access key information.
It enables them to easily communicate their needs, stay connected with fellow residents and participate in the community, enhancing their sense of security and belonging.
How Spaciable Helps
Whether residents live alone, have mobility restrictions or require extra assistance, Spaciable can help ensure everyone on your development feels cared for and supported.
Spaciable provides 24/7 support for residents via on-demand information that is clearly presented and organised, whilst also making it easier for site staff and residents to communicate.
Residents Feel Supported
Respond to issues quickly and efficiently
Improve access to information with QR code stickers
Personalised for each resident
Two-way communication between residents and site staff
Provide unique login to family members to assist with issues
Secure Cloud-based document storage for property safety certificates, etc.
Find the Balance Between Support and Empowerment
Specifications and Features
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Make it as easy as possible for residents to access important and up-to-date information about their home, including safety certificates and instructional manuals, by uploading documents to the secure Cloud-based Library.
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Enable residents to quickly report defects with supporting media so you can respond swiftly with the best course of action, as well as track the status of repairs.
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Empower your residents to shape the environment they live in through customisable surveys, ensuring any changes to the development are undertaken with the best interests of the residents.
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Give residents access to common troubleshooting solutions, saving you time and money handling queries, whilst giving residents reassurance when certain issues arise.
FAQs are customisable, so can be used to address any topics specific to your developments, such as operating the emergency call system.
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Many over 65s prefer phone calls as their primary method of communication when they have issues, which is why it's so important to continue to provide this information.
Spaciable's Contacts categorises organisations, making it easy to find the most direct line to a resolution, whether that is someone within your company, or an external provider.
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Written by our in-house Editorial team, our plot-specific Home User Guides feature information about settling in, maintenance and operational guidelines, details of your customer care processes and local information, written in an accessible style consistent with your brand.
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Provide peace of mind to residents and their loved ones by adding secondary accounts at no extra cost, so family members can access the portal on their parents' behalf.
Resident Engagement and Creating a Community
Combat Loneliness and Create a Welcoming, Wholesome Environment
A quarter of all people aged over 50 live alone, placing extra onus on developers within the later living sector to help cultivate welcoming communities that provide the companionship so important to the general wellbeing of this age group.
Spaciable can help you facilitate this welcoming environment, ensuring high referral rates and standards of resident wellbeing.
Resident Engagement and Community Building
Specifications and Features
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Bring residents together through the Spaciable app, where they can connect with neighbours and form groups based on shared interests, helping you market your developments as opportunities to make new friends.
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Arrange events, such as card games or music afternoons, with the aim of bringing neighbours together and engaging residents.
Event details can easily be created within Spaciable and shared to residents’ individual calendars.
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Enable residents to share updates with their neighbours - whether it's a recommendation for a local restaurant or a heads-up about nearby roadworks - consolidating the resident-to-resident support system that is in place on your developments.
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Create forms within Spaciable that enable residents to easily request wellbeing checks for any neighbours they may be concerned about, helping to create an environment where residents look out for one another, whilst helping your site staff stay proactive.
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As an app-based solution, Spaciable Living provides much greater flexibility than exclusively web-based alternatives.
Spaciable's push notifications help ensure key messages are seen by residents, with a 30% higher open rate than emails and a 900% increase in click-throughs.
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Contribute to the local economy and improve the ease with which residents can access local amenities, public transport and healthcare facilities through the built-in Area Guide, helping them retain autonomy and the confidence to explore their neighbourhood.
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Our QR code stickers, signs and posters are an effective way to communicate events, safety protocols and development updates with residents in communal areas, with links to the building's fire safety processes within the app, for example.
Stickers can also be placed on appliances around each home that link to operational instructions or videos, making it easier for residents to familiarise themselves with the systems in their home.
A Turnkey Solution
Streamline In-house Processes and Optimise Efficiency
Reduce operational costs by consolidating property management and resident engagement processes within a single-login solution.
Your sales and customer care teams can access Spaciable using individual logins, ensuring synergy across operations, whilst digitalising processes improves efficiency with which tasks can be carried out.
Specifications and Features
Property Management
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If your development features a function room, wellbeing facilities, guest rooms or a restaurant, residents can use Spaciable to effortlessly book a space.
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Securely hold and release keys on a resident's behalf, for example, to enable maintenance works whilst they are away from the property or if a family member is visiting, improving speed of resolution, whilst providing the peace of mind of an audit trail and automated reminders.
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Track resident engagement and use the data to support your care processes, ensuring accountability and maintenance of high standards.
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Save approximately 6.3 hours per week on parcel management alone by automating scanning in and notifying residents.
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Make it as straight-forward as possible for residents to pay ground rent or service charges using the app’s payment feature, as well as setting reminders in the calendar, reducing the need to chase payments.
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For residents with mobility restrictions, or where meters are located in communal cupboards, meter readings can be requested and fulfilled through the Spaciable app.
Supporting Families
Moving into a retirement community can be a big transition - not only for residents, but also their loved ones.
Whilst Spaciable empowers residents, it can also provide peace of mind for family members, who can be given their own access to the portal, enabling them to keep sight of documents relating to the property, as well as events, communications and general updates, ensuring they can support their family members remotely. This also minimises manual admin required of your team to keep loved ones up-to-date, as well as time handling queries.
It can also reduce the pressure on residents, with family members able to pay service charges on their behalf, or arrange for any maintenance works to be carried out.
By offering unique logins for family members, all residents can benefit from Spaciable, regardless of their familiarity with technology.
Provide Peace of Mind for Loved Ones
100,000+
Homes digitally delivered
25+
Years' experience in customer care for home users
169%
Increase in message open rates
200+
Residential Developers’ trusted partner