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Spaciable is the housing management platform that connects you to every resident, every issue, and every obligation — from the moment a buyer reserves, to years after they move in.
Most housing organisations juggle separate tools for sales, handover, defect management, resident engagement and compliance. Spaciable unites all of it — a single white-labelled platform that works for homebuilders and social housing providers alike, from first contact through to long-term tenancy management.
From the first reservation to years after completion, Spaciable keeps your buyers engaged, informed and impressed — reducing fall-throughs, cutting aftercare costs, and generating the referrals that grow your pipeline.
Social housing providers face mounting regulatory pressure, poor tenant satisfaction scores, and the reputational risk that comes with them. Spaciable gives you the tools to turn that around — and the evidence to demonstrate you have.
Your sales team have a buyer who's stopped responding to calls. They're eight weeks from exchange and showing signs of cold feet. Without visibility into their journey, there's no easy way to re-engage them before it's too late.
The buyer receives personalised updates via My Journey — build progress notifications, upcoming milestones and relevant FAQs. The sales team can see engagement in real time and intervene before a fall-through occurs.
A tenant sends an email about damp in their bedroom. It lands in a shared inbox, gets missed, and the issue worsens. By the time a housing officer is alerted, there's a complaint, a potential regulatory breach, and a very unhappy resident.
The tenant reports via the app with photos and a description. It's timestamped immediately, routed to the right officer, and tracked from submission to resolution. Automated updates keep the tenant informed — and the audit trail is complete.
Your customer care team spends half their day answering the same questions: which warranty applies? Who do I call about the roof? What paint was used in the hallway? These queries are avoidable — but without the right tools, they keep coming.
Plot-specific home user guides, room-by-room specifications, and a comprehensive contacts and FAQ library mean homeowners self-serve. Customer care teams focus on genuine issues — and satisfaction scores improve as a result.
The Regulator of Social Housing requests a performance review. Your team begins scrambling to pull together evidence of response times, communication records, and Tenant Satisfaction Measures from multiple systems and spreadsheets.
Every case, communication, and resolution is already documented in one place. TSM surveys have been running continuously. Analytics provide instant reporting across all sites. Your Housing Director walks in with a comprehensive compliance picture — ready to present.
Spaciable covers every stage of the resident journey in a single, white-labelled platform — from pre-sale engagement through to long-term tenancy management.
Engage buyers from the moment they register interest. Build progress updates, guided journeys and document sharing keep them committed through to exchange.
Plot-specific home user guides, document libraries and room-by-room specifications — all delivered digitally at completion, reducing queries and costs.
Residents report repairs and defects via the app with photos. Every case is tracked, timestamped, and resolved with a complete audit trail.
Push notifications, surveys, community forums and events — tools that keep residents connected and help you maintain consistently high satisfaction scores.
Live dashboards across sites and teams. Track engagement, response times, and compliance performance — share board-ready reports in seconds.
Safety certificates, tenancy agreements, warranties and maintenance records — stored securely in the cloud and audit-ready at any time.
For social housing providers, Spaciable's issue management and audit trail capabilities directly address the compliance requirements of Awaab's Law — helping you demonstrate timely response, document every action, and protect your organisation from regulatory risk.
See the full Awaab's Law solution
Join over 200 housing organisations saving time, reducing costs, and delivering a better experience for their residents — with Spaciable.
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