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Spaciable 2.0 ร— Claude ยท in action

The data, the analysis, the actions.

The data it reads, a pack per director on Monday morning, and an answer with the follow-up work already drafted whenever somebody asks a question.

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What it can see

It doesn't have to guess. Every number arrives with the context around it. Intelligence reads across the systems you already run, finance included.

Sales: pipeline and CRM

Live plot availability, reservations, deposits, buyer profiles and adviser activity โ€” the commercial spine of every answer. So you can ask: "Which plots are at risk of falling through this month, and why?"

Marketing: website and portal enquiries

Every enquiry, source, campaign and viewing, attributed to the plot it eventually sold. So you can ask: "Which channel actually produced completions on Site 3, not just leads?"

Legal: solicitor progression

Milestones, outstanding requisitions and correspondence across every conveyancing chain you are waiting on. So you can ask: "Where has legal progression stalled for more than ten days?"

Build: site inspections and progress

Inspection results, build stage sign-offs and readiness against forecast completion dates. So you can ask: "Which forecast completions are not supported by build progress?"

Aftercare: snags, defects and warranty

Reported defects, response times, contractor allocation and recurring failures by plot type. So you can ask: "Which defect is repeating across house types, and what is it costing?"

Finance: QuickBooks, Xero, Sage

Invoices, contractor spend, aftercare cost and revenue recognition read straight from your finance system, so operational data carries a cost. So you can ask: "What has aftercare cost us per plot this quarter, by site?"

Documents: handover and compliance packs

Every certificate, warranty, manual and handover pack, versioned and evidenced. So you can ask: "Which plots are missing a compliance document before completion?"

Residents: reports and surveys

Resident messages, survey scores and satisfaction trends from the Spaciable Living app. So you can ask: "What is driving the drop in satisfaction on the phase two release?"

Comms: email, calendar and notes

The conversations around a plot โ€” so context, not just records, informs the answer. So you can ask: "What did we promise this buyer, and did we do it?"

One place to look. Nobody exports, reconciles or reformats anything. The finance figure and the operational data behind it arrive in the same answer.

Board and director reporting: one version of the truth, delivered every Monday

No chasing spreadsheets. No rebuilding reports. No debating whose numbers are right. Finance, sales, build, aftercare and compliance data come together in a board-ready pack tailored to every director.

CEO and board: the board pack, without the fortnight of preparation

Sales, build, aftercare, compliance and cost in one narrative, drawn from live systems on the morning it is read.

  • Board packs ready in minutes, not weeks
  • Variances explained before the meeting starts
  • Aftercare costs tied directly to root causes
  • Emerging risks exposed early, when action is cheapest

Sales director: every plot, every stage, every risk โ€” ranked

Pipeline health by site and adviser, with the specific plots that need intervention this week rather than a league table.

  • Fewer fall-throughs due to early identification of at-risk plots
  • Faster reserve to exchange without adding sales headcount
  • Sales playbook created by outcomes rather than activity
  • Forecasts that factor in the full picture

Marketing director: spend attributed to completions, not clicks

Which channels, campaigns and developments produced buyers who actually completed โ€” and what each one cost.

  • Budget moved to the channels that produce completions, not just clicks
  • Wasted spend identified inside the quarter it happens
  • Launch decisions backed by what actually sold last phase
  • A brand story evidenced by resident satisfaction

Customer service: response times, root causes and the calls you never took

Aftercare performance by site and contractor, with the recurring defects that keep generating the volume.

  • Issues addressed before they become complaints
  • Recurring defects fed back to build, reducing remedial costs
  • Fewer avoidable contractor visits
  • Satisfaction scores that help you stay on track for the HBF CSS

Compliance: evidence on demand, not a scramble before audit

Certificates, readings, inspections and handover evidence tracked per plot, with exceptions surfaced before they become findings.

Reporting that ends in a decision. Every pack arrives with the actions it implies already identified and owned, so board time is spent deciding rather than reconstructing what happened.

Request the full pack. Sample packs use anonymised demo data for a fictional developer.

Ask it anything: turn a question into action without leaving the flow of work

"Which plots need my attention this week?"

  • Highest risk โ€” Plot 214, Ashcombe Meadows. Reserved 23 days ago. No solicitor contact in 11 days and the buyer has opened the reservation pack four times without signing. Sourced from CRM, solicitor thread and portal activity.
  • Date at risk โ€” Plot 88, Crownfield Rise. Completion committed in 9 days, but the handover pack is missing two certificates and the final inspection is unbooked. Sourced from inspections and the document library.
  • Margin โ€” House type C, three sites. The same heating defect has been reported eleven times, and is now the largest single line in aftercare spend this quarter. Sourced from resident reports and QuickBooks.

Drafted and assigned in response: a chase to the solicitor with the outstanding requisitions listed, a buyer update in your tone of voice, a final inspection booked for Plot 88 with the site manager, and the house type C defect escalated to the build director.

"What is blocking completions this month?"

  • Six plots waiting on certificates. Gas and electrical certificates outstanding on six plots across two sites, all forecast to complete inside three weeks.
  • Two chains gone quiet. Two conveyancing chains have had no movement for a fortnight. Both buyers are still active in their portal.
  • Contractor capacity, Site 3. Snag closure rate has halved since the phase two release, pushing three handovers past their target date.

Drafted and assigned in response: certificate requests issued to both contractors, an escalation to the two conveyancers with dates, a revised completion forecast for the board pack, and the Site 3 capacity gap flagged with its cost impact.

"What is aftercare costing us per plot this quarter?"

  • ยฃ412 per plot, quarter to date. Down 18% on the same quarter last year, with the reduction concentrated in plots handed over through the digital pack. Sourced from Xero and resident reports.
  • Two house types carry 61% of it. House types C and E account for most of the spend.

75% faster responses. Questions are answered and issues acted on the same day rather than the next week, because the reply, the booking and the escalation are drafted the moment the question lands.

See the rest of the platform

The journey, the data it reads, what it replaces and what it costs.

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Spaciable
Developer
Social Housing
Build to Rent
Management Company
Student Accommodation
Retirement
Pre-sales, On-boarding & Reservation
Completion
Post-Completion
Spaciable Living
AI and the Cloud
Home User Guides
Languages
VR Home Tours
CGIs
Solutions
About Us
Integrations
Spaciable x Virtual Viewing
NHQB Compliance
Spaciable Consulting
Engaging Your Residents
Customer Care
ROI Calculator
Blog
News
FAQs
Case Studies
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Careers
Log In
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sales@spaciable.com

023 8062 6280

Unit 14-15
Monks Brook Industrial Park
School Close
Chandlers Ford
SO53 4RA

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