Parcel management for residential buildings.
Spaciable lets front-desk and concierge teams log a parcel in seconds, notifies the resident on their phone straight away, and records who collected it and when. No paper logbooks, no chasing residents, no disputes over missing deliveries.
- Open Parcels from the dashboard.
- See what's waiting and past collections.
- Show your QR code at the desk.
How parcel management works.
- 01
Log it at the desk.
Staff record the delivery in the Office Portal and the resident is notified automatically.
- 02
Resident checks the app.
Residents can view parcels awaiting collection and review their collection history, all in one place.
- 03
Scan and hand over.
The resident shows their unique QR code. Staff scan it before handing over, keeping an audit trail that reduces disputes.
One feature, two views.
For concierge and site teams.
- Live list of every parcel awaiting collection
- Search by resident, unit or courier
- Automatic reminders for uncollected parcels
- Collection history for every building
For residents and tenants.
- Instant notification when a parcel arrives
- See what's waiting and where to collect it
- Past deliveries in one place
- Your branding, not ours
Why teams switch from paper logs, email threads and spreadsheets.
The average UK household receives 3–4 parcels a week. In an apartment building, that is hours of staff time spent processing deliveries and notifying residents.
Parcel volume is one of the biggest daily demands on front-desk staff. Moving it into the same platform residents already use takes the admin out of every delivery.
Because parcel management sits in the same platform as every other Spaciable feature, there is no separate licence to pay for, and no extra system for your team to learn.
- Less time at the desk
- No phone calls or notes under doors to tell residents a parcel has arrived.
- Fewer disputes
- Every hand-over is time-stamped, so "I never got it" has a clear answer.
- Clearer storerooms
- Reminders move parcels out faster, freeing up space.
- Happier residents
- A small, everyday service that residents notice and value.
Related features.
Parcel management FAQs.
Do residents need to download an app?+
Residents receive notifications through the Spaciable app, which runs under your own brand. Residents will also receive an email.
Can we log parcels for several buildings?+
Yes. Each building has its own parcel log, and managers can view activity across the whole portfolio from the management dashboard.
What happens if a parcel isn't collected?+
The resident gets automatic reminders, and staff can see how long each parcel has been waiting so nothing is forgotten in the storeroom.
Is parcel management included in the platform?+
Parcel management is part of Spaciable's building operations features. Book a demo and we'll walk you through the options for your buildings.