Visitor access and key lending for residential buildings.
Residents tell your team who’s coming and when, from their app. Each visit gets a QR code that reception scans, and keys can be released between set times, so tradespeople and deliveries can get in while residents are away.
- Open Visitors from the dashboard.
- Add visitors, times and a QR code.
How visitor access works.
- 01
Resident adds the visit.
Residents enter the visitor’s details and when they’re expected. The app creates a QR code to share.
- 02
Reception scans the code.
Staff scan the QR code when the visitor arrives, building an audit trail of authorised visitors.
- 03
Keys between set times.
If the resident is away, keys left at reception are released only within the times they set.
One feature, two views.
For concierge and reception teams.
- Today’s scheduled visits at a glance
- Upcoming, ongoing and completed visits
- Records of keys left at reception
- Scan visitor and key QR codes
For residents and tenants.
- Add expected visitors
- Share or download the QR code
- Set key-lending times
- Edit or cancel a visit
Why teams replace the visitor book.
With paper visitor books and phone calls to the desk, it’s hard to know who has been let in, and why.
Spaciable records every authorised visit, improving security across your developments and convenience for residents.
Because visitor access sits in the same platform as every other Spaciable feature, there is no separate licence to pay for, and no extra system for your team to learn.
- Better security
- Reception knows exactly who a resident has authorised.
- A full audit trail
- Every visit and key release is recorded.
- Convenience for residents
- Residents don’t need to be home for tradespeople or deliveries.
- Less time on the phone
- Staff see who’s expected without calling residents.
Related features.
Visitor access FAQs.
Do visitors need the app?+
No. The resident shares the visitor’s QR code, and reception scans it on arrival.
Can residents lend keys while they’re away?+
Yes. Residents set the times between which keys left at reception can be released to their visitor.
Can staff see who is expected?+
Yes. The Office Portal shows today’s scheduled visits, plus upcoming, ongoing and completed visits.
Is there a record of visits?+
Yes. Every authorised visit creates an audit trail, improving security across your developments.